British Food Journal (Volume 105 Number 9 2003) Food by Andrew J. Newman (Guest Editor)

By Andrew J. Newman (Guest Editor)

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14 No. 2, pp. 30-42. R. (1986), The Retail Store: Design and Construction, Van Nostrand Reinhold, New York, NY. Heap, J. (1989), The Management of Innovation and Design, Cassell, London. Hollins, W. and Pugh, S. (1991), Successful Product Design, Butterworth Heineman, London. M. A. (1992), ‘‘Conceptualisation and operationalisation of retail store image: a case of rival middle-level theories’’, Journal of Academy of Marketing Science, Vol. 20 No. 2, pp. 165-75. L. (1987), ‘‘Memory factors in advertising: the effect of advertising retrieval cues of brand evaluations’’, Journal of Consumer Research, 14 December, pp.

McGoldrick, P. (2002), Retail Marketing, McGraw-Hill, Maidenhead. Martineau, P. (1958), ‘‘The personality of the retail store’’, Harvard Business Review, Vol. 36, January-February, pp. 47-55. C. (1972), ‘‘Cue utilisation in the quality perception process: a cognitive model and an empirical test’’, unpublished doctoral thesis, Purdue University, Lafayette, IN. Papanek, V. (1984), Design for the Real World, Thames and Hudson, London. Pilditch, J. (1961), The Silent Salesman, Harper and Row, London.

1999), ‘‘Production activity control for small and medium sized enterprises with less than 500 employees’’, Control, Institute of Operations Management, Vol. 25 No. 10, pp. 18-20. , Berry, W. and Whybark, D. , Irwin, Homewood, IL. Yin, R. , Sage, Thousand Oaks, CA. htm A case study exploring the packaging design management process within a UK food retailer Delia Vazquez Department of Textiles, UMIST, Manchester, UK Margaret Bruce Department of Textiles, UMIST, Manchester, UK, and Rachel Studd Department of Textiles, UMIST, Manchester, UK Keywords Food products, Retailing, Design management, Strategic management, United Kingdom Abstract Food retailers invest heavily in design expertise to create exciting packaging to entice customers to buy premium food products, and to strengthen their competitive edge.

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